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The customer service is amazing here. We have a Japanese kei truck and they really went above and beyond to help us out!

Baldwin lock and key helped me so much today. My golden-doodle jumped on my sliding glass door and latched me out of my own home. Kyle, the technician, showed up quickly and with so much kindness and professionalism. I am utterly so grateful to you Kyle and Baldwin Lock & Key. I've had such a hard time lately, and this company helped my life as I've had so many struggles for a while now. Thank You! My utter most gratitude to you. Truly, Lauren Kattuah

Came in with an out the blue request on my truck and team at Baldwin exceeded any and all expectations. From explaining the issue to customer service to a timely resolution. If anyone every has a need for service see them at the shop or us the 24/7 emergency lockout service.

Our back door broke about three weeks ago. We called Anytime Lock and Key. They asked for a picture of the lock which we sent. After three weeks of excuses and unanswered calls, we assumed the job was too complicated for Anytime, so we called Baldwin. Within two hours of our call, Casey G. was at our house and our issue was resolved. We will steer anyone away from Anytime and refer them to Baldwin if they truly want their issue addressed and fixed. Thank you, Casey and Baldwin!

I had a safe I’d lost the key to, as well as the code to get into the safe. They fixed it while I was waiting. The staff was super friendly and did a great job and the pricing was reasonable. I’ll definitely contact them for any additional services needed.

Called Baldwin Lock & Key at 8:30pm on a holiday and 20 minutes later Kyle was on site opening our car. Great guy and great service!